Patient & Public Involvement & Engagement Manager

UCLH and UCL seek a part time PPIE Manager to lead patient and public involvement strategy supporting inclusive biomedical research.

UCLH, together with leading university UCL, is a centre for world-class clinical research and has one of the largest portfolios of studies. UCLH is home to one of the country’s most innovative biomedical research centres (BRCs). At our BRC we have built up a good reputation delivering world-class training in Patient and Public Involvement and Engagement (PPIE) and in engaging communities who have typically been under-represented in research. PPIE is essential to the work we do at UCLH and the BRC and is considered crucial to making our research more impactful and inclusive.

We now have an exciting opportunity for a part-time (0.5FTE) Patient and Public Involvement and Engagement (PPIE) Manager to join the team and take a lead in developing and delivering our PPIE strategy, with a specific focus on providing support, advice and training on PPIE for researchers and clinicians at UCLH and UCL.

This opportunity is for someone who has a passion for ensuring the meaningful and effective engagement, involvement and participation (PPIE) of patients and the public in research. You will work closely with academics, clinicians, patients and the public to facilitate PPIE activities, as well as advise senior staff and researchers.

You will work alongside a second part-time PPIE manager to support proactive outreach work with local communities to diversify the groups of people involved in biomedical research at UCLH and UCL.

Main duties of the job

•    Work alongside a second part-time PPIE Manager to develop and implement a strategy for PPIE in line with the Biomedical Research Centre aims
  •    Devise, manage and deliver an expert PPIE support service for researchers within a defined budget
  •    Support activity to engage and involve patients and the public from harder to reach groups in our work
  •    Monitor and evaluate PPIE activities across biomedical research and UCL and UCLH

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

•       University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
•       National Hospital for Neurology and Neurosurgery
•       Royal National ENT and Eastman Dental Hospitals
•       University College Hospital Grafton Way Building
•       Royal London Hospital for Integrated Medicine
•       University College Hospital Macmillan Cancer Centre
•       The Hospital for Tropical Diseases
•       University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England – In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person specification

Knowledge & Qualifications

Essential criteria

• a. Degree

Desirable criteria

• b. Professional qualification in communications, health management or equivalent
• c. Second (masters) degree or equivalent

Experience

Essential criteria

• a. Proven experience in dealing with patients and the public
• b. Proven experience of running public involvement and public engagement activities
• d. Proven experience of facilitating meetings
• e. Proven experience and understanding of training
• g. Proven ability to work with senior personnel
• h. Proven experience in effective management of events and workshops
• l. Proven experience of understanding and working within confidentiality requirements and Data Protection regulations

Desirable criteria

• c. Proven experience of actively and effectively involving lay people in the design of health services and/or research
• f. Proven experience of working in a large and complex organisation preferably within the NHS
• i. Proven experience of managing databases and information resources
• j. Proven experience in working within budget constraints
• k. A proven record of success in increasing patient/public involvement in health services or research

Skills & Abilities

Essential criteria

• a. Excellent people skills, with skills in dealing effectively and sensitively with a wide range of people
• b. Excellent communication skills, including the ability to liaise and negotiate effectively with senior personnel.
• c. Proven track record of working under pressure to strict deadlines
• d. Ability to prioritise a wide range of demands and requirements effectively
• g. Strong skills at influencing and negotiating
• i. A strong understanding of multi-disciplinary issues and commitment to multi-disciplinary working
• j. Excellent IT skills

Desirable criteria

• e. Ability to both work co-operatively with both clinical and non-clinical staff and to develop effective working relationships
• f. Excellent writing skills
• h. Quality focused with an innovative approach and the ability to solve complex problems
• k. Evidence of political awareness and sensitivity to the high profile of the Trust and UCL
• l. Understanding of research processes and academia

Personal Qualities

Essential criteria

• a. A facilitative and inclusive approach to organisation and administration
• b. A flexible approach and ability to work under pressure.

Other requirements

Essential criteria

• b. A commitment to promoting equality and diversity in the workplace and in service delivery and development

Desirable criteria

• a. Demonstrate a commitment to self-development with ability to demonstrate knowledge of current thinking and policy affecting health, academic research and public sector.

At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities.  Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

For further support on submitting an application please refer to the NLPSS Applicant Toolkit: https://royalfree.pagetiger.com/cuuomnr/1

Further details / informal visits contact